Terms & cancellation

• Book online on the booking page with a free account, or call Renda at 416-949-1393.
• The free assessment costs nothing and needs no payment.
• In-person sessions take place at your home or your condo or building gym in the Greater Toronto Area. Online sessions are live video; Renda sends you the video link before your session.
• A partner session is one session for two people at one price. Each person fills in their own health questionnaire (or the person booking can fill it in for them).
• Please fill in your health questionnaire before your first session, so Renda can plan it safely.

• Prices are shown on the services page, in Canadian dollars, for the whole session or program.
• You pay in full when you book, securely by card through Stripe. Your spot is held for a short time while you pay.
• Your receipts are in your account under Payments.

• More than 24 hours before your session: cancel online in your account (My calendar) and you get an automatic full refund, including tax, to the card you paid with.
• Within 24 hours of your session: sessions can’t be refunded. Please call Renda at 416-949-1393 so she knows.
• If Renda has to cancel a session, you get a full refund.

Refunds usually reach your card within 5 to 10 business days, depending on your bank.

Plans and programs: if you have a question about a plan or program you ordered, email fitbyrenda@gmail.com or call Renda at 416-949-1393.

• Plans are written for you from your health and lifestyle questionnaire. A first draft is prepared with the help of AI, then Renda reviews and edits it before it’s sent (see our privacy notice).
• Your plan arrives by email as a PDF and stays in your account.
• Meal plans are general healthy-eating guidance based on Canada’s Food Guide, not medical or clinical nutrition advice. If you have a medical condition, please also talk to your doctor or a registered dietitian.

Every exercise has a seated version, and sessions are planned around what feels right for your body. Please answer the health questions honestly, tell Renda about any change before each session, and stop if anything hurts or feels wrong. If your doctor has told you to limit activity, check with them before you start.

Assumption of risk, waiver and release of liability, and indemnity agreement

Declarations: This agreement is between personal trainer Renda Bahor (the Trainer), representing Fit by Renda, and the client accepting it. Personal training services and use of any premises, facilities or equipment are contingent upon this agreement. Training may take place at your home or condo or building gym, or online by live video. You are also responsible for how you use written meal plans or training programs.

Assumption of risk: You voluntarily participate in physical exercise and personal training, and enter premises or use facilities or equipment at your own risk. You assume the risk of injury, illness, damage or loss, whether exercising or otherwise, including risks arising from equipment provided by the Trainer or others, and from the active or passive negligence of the Trainer or the Trainer's affiliates, employees, agents, representatives, successors or assigns. Exercise risks include muscle soreness, strains, sprains, falls and other injuries, and, in rare cases, heart problems or death.

In-home environment: You affirm that your home is safe for physical activity. You agree to inspect the training space and remove hazards, including loose rugs, cords, obstacles and anything that could cause you or the Trainer to trip, slip or fall. The Trainer is not responsible for accidents caused by unsafe conditions in your home. Follow your building's rules. For online sessions, set up a safe, clear space with a sturdy chair, and have someone nearby if your doctor has advised it.

Your assumption of risk includes use of exercise equipment, sports fields, courts, locker rooms, sidewalks, parking lots, stairs, pools, whirlpools, saunas, steam rooms, lobbies and other facility areas. It includes participation in activities, classes, programs, instruction or events, including weightlifting, walking, jogging, running, aerobic or aquatic activities, tennis, basketball, volleyball, racquetball and other sporting or recreational activities.

You voluntarily assume all risks of injury, illness, damage or loss to yourself or your property, including loss or theft of personal property, whether arising from the Trainer's negligence or otherwise.

Release: To the fullest extent permitted by law, you agree on behalf of yourself and your personal representatives, heirs, executors, administrators, agents and assigns to release and discharge the Trainer and the Trainer's affiliates, related entities, employees, agents, representatives, successors and assigns from all known or unknown claims or causes of action arising from their active or passive negligence in connection with your participation.

This release includes injuries resulting from malfunctioning or broken equipment; improper maintenance of equipment, premises or facilities; negligent instruction or supervision, including personal training; negligent hiring or retention of employees; and slipping, tripping or falling on premises or while travelling to or from training, including injuries arising from negligent inspection or maintenance.

Third-party injuries: You accept responsibility for keeping other individuals, including family members, friends and pets, out of the training area during your session, or safely positioned so they do not interfere or create a risk for you or the Trainer.

Liability for others: You assume responsibility for injuries or damage caused to others within your home during a training session and agree to indemnify the Trainer against claims arising from those injuries or damage, to the fullest extent permitted by law.

Medical conditions: You affirm that you are physically capable of participating and have disclosed pre-existing medical conditions or injuries that could affect participation. Answer the health questions truthfully and completely. Before each session, tell the Trainer about changes in your health, medication, pain or how you feel. If you experience discomfort, pain, dizziness, chest pain, unusual shortness of breath or other medical concerns, stop and immediately inform the Trainer.

Pre-existing conditions: If you have concerns about your health or medical conditions, seek medical advice before training. If a doctor has told you to limit activity, or you answered yes to a general health question, check with your doctor before starting or increasing exercise and follow their advice.

The Trainer is not a doctor, physiotherapist or registered dietitian. Meal plans are general healthy-eating guidance based on Canada's Food Guide, not medical or clinical nutrition advice. For a medical condition, speak to your doctor or a registered dietitian about your diet. In an emergency, the Trainer may call 911 and contact your emergency contact.

Indemnity agreement: To the fullest extent permitted by law, you agree to indemnify and hold harmless the Trainer and the Trainer's affiliates, employees, agents, representatives, successors and assigns against liability, loss or damage arising from claims, actions or damages related to your participation in personal training, including third-party claims arising from your acts or omissions.

Final clause: This waiver, release and indemnity agreement supersedes prior agreements or understandings about its subject matter. By typing your full name and accepting the waiver, you acknowledge that you have read and understand it and voluntarily agree to its terms. This agreement is governed by the laws of Ontario.

Waiver version 2026-10-v3. You accept the waiver by typing your full name in your health questionnaire.

Email fitbyrenda@gmail.com, or call Renda at 416-949-1393.